Terms of Service

Last updated: 5 May 2025

Welcome to www.sevirtualsupport.com.au (the “Website”), operated by Sweet Wattle Pty Ltd trading as SE Virtual Support Co. ("we", "us", or "our"). These Terms of Use govern your access to and use of our Website. By using the Website, you agree to be bound by these terms. If you do not agree, you must not use the Website.

1. Use of This Website

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights or restrict the use of the Website by any third party.

You must not:

Engage in unlawful or fraudulent activity

Attempt to gain unauthorised access to the Website or any systems

Disrupt or compromise the operation or security of the Website

We may suspend or terminate your access if we believe you have breached these terms.

2. Intellectual Property

All content on the Website including text, images, graphics, logos, audio, video, and software is owned or licensed by us and is protected by intellectual property laws.

You may view or download content for personal use only.

You may not reproduce, modify, distribute, or commercially exploit any part of the Website without our express written permission.

3. Services and Advice

Information provided on this Website is general in nature and not a substitute for professional advice tailored to your specific circumstances.

Our services (e.g. ClickUp support, workflow optimisation, virtual assistant services) may be subject to separate service terms or proposals. Any engagement beyond general browsing is governed by those specific agreements.

4. Digital Downloads Disclaimer

From time to time, we may offer digital products or resources (e.g. templates, tools, eBooks, guides) for free or paid download.

All digital content is provided “as is” without guarantees of performance, suitability, or fitness for a particular purpose.

You agree not to resell, redistribute, or share downloads without our express permission.

We are not liable for any direct or indirect loss arising from your use of downloaded content.

You are responsible for verifying that any downloaded content is compatible with your systems or software.

5. Online Tools and Integrations Disclaimer

Our services may involve support for or recommendations regarding third-party tools (such as ClickUp or other platforms).

We are not affiliated with, endorsed by, or responsible for any third-party tools.

Use of such tools is governed by their own terms and privacy policies.

We cannot guarantee the ongoing availability, performance, or security of any third-party platform.

While we take care in our setup and recommendations, your use of these tools is at your own discretion and risk.

6. Third-Party Links

The Website may contain links to third-party sites or services. These links are provided for convenience only and do not constitute endorsement.

We are not responsible for the content, functionality, or privacy practices of third-party websites. You access them at your own risk.

7. Limitation of Liability

To the maximum extent permitted by law, we exclude all liability for any direct, indirect, incidental, or consequential loss or damage arising from:

Your use of or inability to use the Website

The use or reliance on any information or services provided

Issues relating to third-party platforms or digital content

8. Privacy

Your use of the Website is subject to our Privacy Policy, which outlines how we collect, use, and store your personal information. By using the Website, you consent to this data handling.

9. User Submissions

If you voluntarily submit content (e.g. contact forms, feedback), you grant us a non-exclusive, royalty-free, worldwide right to use it for our business purposes.

You represent that you own or have permission to share any content you submit.

10. Changes to These Terms

We may update these Terms of Use from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Website constitutes your acceptance of any updates.

11. Governing Law

These terms are governed by the laws of the jurisdiction in which our business is registered. Any disputes will be resolved in accordance with those laws.