At the beginning of 2025, I engaged SE Virtual Support Co's services as a part-time virtual administrator for my growing professional editing and writing business. Until then, I had managed all administration matters myself.

Sally's confidence, can-do approach and easy going manner impressed me during her interview, and I've not been disappointed since. Her references were outstanding, and I am absolutely confident that I chose the right canditate.

Sally has already taken a weight off my shoulders and capably picked up every task and project I've thrown at her. To date, she has untangled my technical difficulties with Microsoft 365, planned and developed a Teams site for the business, established and monitored an enquiries inbox, and started reviewing my project management process in Asana. She is now moving on to capturing and refining my operational processes; formatting and styling templates and documents such as checklists, procedures and social media; and supporting my marketing strategy through research, ideation, planning and scheduling.

Even though Sally has not yet had time to get to know EllWords deeply, she has been remarkably effective and efficient. She is friendly, competent, positive, calm and organised. I believe that her referees did not exaggerate her capabilities, and I'm already looking forward to increasing her hours as she becomes more familiar with what we do and how we do it.

I recommend Sally Eadie highly to anyone seeking virtual administrative support of any kind.